Last month we sponsored an event that communicated a number of Pathways to Innovate as we have been so challenged with the Pandemic. We are all distributed like never before. We have a software story around this but will come back to that another time. This event amplified the importance of your customer journey and how everyone in an organization needs to understand where it takes place today and how to Innovate the engagement and interactions to build competitive advantage. We learned how this is being applied. How IBM see’s the importance of Humanity first as we bring AI to the forefront of our digital engagement. We explored how the Journey Beyond Fear impacts all of us and if one looks closer the challenges around Digital Transformation come from the fear of letting go of the past which in many cases made us successful but will be evolved with Innovation.
The rate of change that we are confronted with on a global basis is overwhelming our society and we must come together to Innovate and redefine our commercial and social interests. If you have interest in learning about the small steps you can take that lead to bigger things as we Innovate forward please reach out to us.